Customer Experience

The Story Behind Plantt; Announcing Our $1M Seed Round

Plantt announces $1M Seed round, led by GoAhead Ventures, that will help improve and optimize Customer Experience and Customer Success teams, through the use of AI and automation.

September 10, 2020

October 26, 2020

Podcast: How Conversational Design Can Help Chatbots Deliver On Their Promise w/ Mary Tomasso

August 20, 2020

Podcast: Michael Callahan, VP CX at Orbit, Shares How His Chabot Scored Higher Than Human Reps

October 26, 2020

Is Conversational AI Better Than Chatbots? and What's the Difference Between Them?

August 12, 2020

Podcast: How Michael O’Reilly, VP Global Customer Experience, Solved CX Issues at Eventbrite

August 20, 2020

Getting started with Zendesk Chatbot