Join the hundreds of companies using Plantt:

The AI-driven customer experience optimization platform

Analyze

Learn what customers are asking in real-time, Identify bottlenecks, and get actionable insights that drives business decisions.

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Automate

Answer customers inquiries in seconds with AI Assistants that meet customers' expectations.

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Optimize

Meaning: no more decision trees, no need for engineers. Built for customer-facing professionals, anyone in your team can setup Plantt in minutes.

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Harness Data to Empower Customer Success Teams

Success Intelligence

Focus on the Right Customer at the Right Time

Monitor churn risks, expansion opportunities and know who your team should center on. With Plantt, your team can embrace a proactive approach across their portfolio.

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Relationship Intelligence

Grow Meaningful Relationships Through Data

Combine usage and communication data to build meaningful relationships. Gain insights from your customers’ interactions and identify patterns to predict happiness.

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AI Companion

Leverage Customer Relationships with Automation

Plantt automatically alerts you when and why it’s time to contact your customers, giving you the tools and data to enrich the relationship.

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Analyze

Turn data into customer experience

Learn what customers are asking in real-time, Identify bottlenecks, and get actionable insights that drives business decisions.

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automate

Efficiency that drives satisfaction

Tag, route and answer customers inquiries in seconds with AI Assistants that meet customers' expectations.

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Optimize

Self learning platform

Meaning: no more decision trees, no need for engineers. Built for customer-facing professional, anyone in your team can setup Plantt in minutes.

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Plantt works out of the box on most popular platforms

Ready for your own success story?

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Automate customer interactions,
faster and smarter.

Reduction in response time
Automated Inquiries
Hours to launch

How It Works

In just 4 easy steps, you'll be on your way to a more advanced and easier customer experience

Seed

Install Plantt in your business in just a few clicks.

Understand

Plantt digests all phone calls, support tickets, and chats to build a knowledge graph of your business.

Automate

Plantt tailors an engaging automated customer experience for you.

Evolve

Plantt continuously learns and refines the experience for your customers.

Our Last Blog Posts

Customer Success
Speakers Recommendation: Top 10 Customer Success Festival Talks
By
Plantt Team

Join Plantt at the Customer Success Festival to hear from CS experts and leaders about growth, remote work, COVID-related adjustments, new metrics to build relationships, and tips and tricks to help your team stay productive and proactive.

Customer Success
Why CSAT, NPS and VES Are Not Enough
By
Henn Idan

CSAT, NPS, VES, and other methods can provide you insights into your customers' current status, but they're not enough to paint a complete picture. To achieve that, you need to harness the data from your Customer Success Managers.

Customer Success
Top 32 Questions Every Customer Success Manager Should Ask
By
Henn Idan

Customer Success Managers have a direct communication line with the customer, allowing them to ask the right questions to get relevant answers. Here are the top 32 questions every CSM should ask that can help them gain valuable insights.

Plantt works out of the box on most popular platforms